::heading=Problem
There is a communication problem between a Robotiq gripper and a TM/Omron robot.
The problem can be just a delay or a request not working (grip check, position...)
The duration of this delay may vary from 1 to 4 seconds.
The occurrence of the delay may happen 1 out of 800 times or more.
::heading=Troubleshooting
Verify the version of TM Flow.
Verify the version of the Robotiq component.
Verify the version of the RS232-RS485 adapter.
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::heading=How to test
Make a small program where the gripper opens and closes and monitor it.
You can include a grip check feature.
::heading=Solution
Update TM Flow to the latest compatible version.
Update Robotiq component to the latest compatible version.
Replace the RS232-RS485 adapter.
Try with a different adapter but make sure the new one is from the correct version.
Try a different gripper, coupling and cable.
If all still fails, contact the Robotiq support team (support@robotiq.com) and provide the necessary information.
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