General Investigation, Repair Procedure
- Make a custom robot image for a client
- Time of warranty after a repair
- Preventive Maintenance on the gripper
- Product arrive damage during the delivery
- UR Robot image Backup and Restore
- How to recover the Robotiq Logs
- Harmonized Standards, Declarations and Certificates
- Updating the firmware of my unit
- Connect your unit to the Robotiq User Interface
- Red LED on my unit
- Filling the RMA papers
- Required information (Robot diagnostic)
- RMA process
- Contacting the support team
- Required information for support case (TM/OMRON)
- Required information for support case (UR)
- How to differentiate between a UR CB3.0 and a UR CB3.1 Robot Controller.
- Service Level Agreements (SLA)
- Repair a unit - RMA
- Consignment RMA
- Client Credit RMA
- Sending a replacement